At All Island Fence & Railing, we pride ourselves on delivering exceptional quality, service, and value to our customers. Over the years, we’ve built a solid reputation as a trusted name in the fencing industry, with countless homeowners and businesses singing our praises. However, if you were to base your opinion of us solely on Yelp, you might think otherwise.
We want to take a moment to explain why Yelp’s algorithm doesn’t tell the full story of who we are as a company—and why you shouldn’t let it influence your decision to work with us.
How Yelp’s Algorithm Works—and Withholds Reviews
Yelp’s review system operates differently than most platforms. Their algorithm automatically filters reviews to determine which ones are “recommended.” While the idea is to prioritize authentic, unbiased feedback, the system often hides valid reviews from real customers simply because:
- The reviewer isn’t a frequent Yelp user.
- The review lacks detailed comments.
- The algorithm flags it as “suspicious” without context.
As a result, many five-star reviews from satisfied customers can be withheld and placed in the “Not Recommended” section, making them harder to find. Meanwhile, negative reviews often remain prominently displayed, creating a misleading picture of our reputation. This also does not give credit to the 20+ 5-star reviews we have on Yelp!
Our Reviews Speak for Themselves—Everywhere Else
While Yelp’s algorithm might not show the complete picture, our reviews on Google and other platforms tell a different story. On Google, we have an overwhelming number of positive reviews from real customers who have experienced our top-notch workmanship and customer service firsthand.
Yelp may filter out many of our five-star reviews, but you can still see the full range of customer experiences by checking out our Google Reviews.
Our Commitment to Quality
At All Island Fence & Railing, customer satisfaction is at the heart of everything we do. Whether it’s installing a new fence or repairing an existing one, we go above and beyond to ensure our clients are thrilled with the results. The feedback we receive across multiple platforms and through word-of-mouth is a testament to the quality of work we deliver every day.
Why You Can Trust Us
We understand that choosing a company to work on your property is a big decision, and reviews are an important part of the process. That’s why we encourage you to look beyond Yelp’s algorithm and consider the full range of feedback from our happy customers.
If you have any questions or would like to learn more about our services, don’t hesitate to contact us. We’re confident that once you work with All Island Fence, you’ll see why so many people recommend us—even if Yelp doesn’t reflect that right now.
Let us show you the difference that quality, care, and expertise can make. Give us a call today to get started on your next fencing project!
